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How can I contact SinglePoint Collections to pay my outstanding balance?

Celina De Bruge avatar
Written by Celina De Bruge
Updated over a week ago

How can I contact SinglePoint Collections to pay my outstanding balance?

If you need to clear an outstanding balance with the collections agency, SinglePoint, please follow the steps below to get in touch and make a payment:

Contact Details

  • Phone Number: 1-905-565-4533

  • Toll-Free Number: 1-866-751-2167

  • Website: SinglePoint

When you call, note that the agency's name may still be referred to as 'Credit Bureau of Collections Canada,' though it is being updated to 'SinglePoint.'

How to Make a Payment with SinglePoint

  1. Dial either 1-905-565-4533 or the toll-free number 1-866-751-2167.

  2. Press 7 to access the automated payment system to process your payment easily.

  3. If you’d rather speak to someone directly, stay on the line to be connected with an agent.

Additional Notes:

  • Ensure you have your account number or necessary identification ready before calling to streamline the process.

  • Be prepared for any additional verification steps the agency may require.

Frequently Asked Questions

What happens if I call but don’t press 7?

If you don’t press 7 to proceed with an automated payment, you will remain on the line and be directed to an agent who can assist you further.

Can I trust the agency if I hear the name Credit Bureau of Collections Canada?

Yes, Credit Bureau of Collections Canada is the former name of SinglePoint. You may still hear the old name during calls, but it is the same legitimate entity.

Do I need internet access to make a payment?

No, you do not need internet access to make a payment. Payments can be processed through the automated phone system or directly with an agent over the phone.For assistance or further inquiries, consider reaching out via the phone numbers provided above.

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