Apollocover

Understand when your first payment is charged and how monthly vs. annual billing works for your APOLLO tenant insurance policy.

At what point will I be charged for my tenant insurance policy?

What happens step by step when an APOLLO payment fails — grace period, retry schedule, the $15 fee, when your policy is cancelled, and exactly how to resolve it.

What happens if my payment fails?

APOLLO accepts Visa, Mastercard, Amex, and select debit cards. Learn which payment methods are supported and why some are not.

What payment methods are accepted?

A failed payment can put your coverage at risk. Learn how adding a backup card keeps your policy protected automatically.

Why Your Payment Plan Needs a Backup Card

APOLLO's new premium financing subsidiary, FinShore, handles all monthly policy billing. Here's what changed and why.

APOLLO Insurance Introduces FinShore

How to prevent missed payments and coverage gaps on your APOLLO policy — backup cards, keeping card details current, and knowing your billing date.

How do I avoid coverage gaps and missed payments?

How to check for an outstanding balance in the Customer Portal, pay it directly, and what to do if your account has been passed to collections.

How do I check and pay an outstanding balance?

Contact details and step-by-step instructions for reaching SinglePoint to pay or discuss an outstanding balance on your APOLLO account.

How can I contact SinglePoint to clear my outstanding balance?

Need a little extra time before your next scheduled payment? No problem.

How to Defer Your Payment Date

Celina De Bruge

Billing

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