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How can I avoid coverage gaps and what are the consequences of missing payment deadlines?

Written by Celina De Bruge

Maintaining continuous coverage is essential to ensure uninterrupted protection under your policy. This article explains the importance of timely payments, the consequences of coverage gaps, and general guidelines for avoiding lapses in coverage.

Importance of Timely Payments

To avoid any breaks in your coverage, it is crucial to make your payments by the specified deadlines. As long as payments are made on time, your policy will remain active without any interruptions. For example, if your payment deadline is June 6, making the payment by that date ensures continuous coverage.

Consequences of Coverage Gaps

A coverage gap occurs when there is a lapse in your policy, such as failing to make a payment by the deadline or allowing the policy to expire. Any gap in coverage is considered a lapse, and once a policy is cancelled due to non-payment, it cannot be reinstated.

General Guidelines for Maintaining Continuous Coverage

  1. Add a backup card: Adding a backup card via the customer portal ensures that if the default card cannot process the payment, your backup card might.

  2. Monitor Policy Dates: Regularly review your policy documents to stay informed about payment deadlines and renewal dates.

  3. Check the Customer Portal: If you are unsure about your payment schedule or coverage status, log in to the customer portal to find out.

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