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How can I contact SinglePoint to clear my outstanding balance?

Written by Celina De Bruge

If you need to contact SinglePoint (also known as Credit Bureau of Collections Canada) to clear your outstanding balance, follow the steps below. This guide provides all the necessary contact details, payment instructions, and best practices to ensure a smooth process.

Contact Details

You can reach SinglePoint through the following methods:

  • Phone Number: 1-905-565-4533

  • Toll-Free Number: 1-866-751-2167

Payment Instructions

To make a payment, follow these steps:

  1. Call one of the phone numbers listed above.

  2. Press 7 to access the automated payment system.

  3. Alternatively, stay on the line to speak with an agent who can assist you with your payment.

Best Practices

  • Provide Necessary Information: Have your policy number or account details ready when you call to ensure a faster process.

  • Keep Proof of Payment: Always retain a copy of your payment confirmation for your records. This can be helpful if you need to set up a new policy or resolve any discrepancies.

Additional Notes

SinglePoint is a separate entity from Apollo. If you have any questions about your invoice or payment methods, contact SinglePoint directly for clarification.

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