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How can I file a claim?

Celina De Bruge avatar
Written by Celina De Bruge
Updated over 3 weeks ago

To file a claim, please sign in to our Customer Portal or contact APOLLO Insurance through our Contact Us page here. Be sure to include your name, policy number, date of claim, and incident details. If you are filing for theft or burglary, please include a copy of your police report.

For urgent assistance outside of our office hours related to your claim, you can reach out to:


On or before December 31, 2025

Maxwell Claims Services Ltd.

Toll-Free (Canada): 1-800-658-8668

On or after January 1, 2026

IPG Claims

Toll-Free: 1-844-301-3142

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