Current Tenant Policy Holder's FAQs | Apollo: Agency Help Center

Apollo: Agency Help Center

All Collections

Current Tenant Policy Holder's FAQs

Current Tenant Policy Holder's FAQs

Terms & Conditions of APOLLO's Referral Program October 2023

Why can't I access the Customer Portal?

What can you do on APOLLO's Tenant Customer Portal ?

Customer Policy Changes

Can I extend my policy?

Is my live-in partner covered by my insurance policy?

Can I add my spouse, common-law partner, or relatives to my policy?

How can I increase my contents, liability, or additional living expenses limit?

I'm moving. How can I update the address on my policy?

Can I increase the jewellery limit on my policy?

How can I add sewer back-up coverage to my tenant insurance policy?

Will there be a penalty if I cancel my policy?

How can I cancel my policy?

Will my tenant insurance policy renew automatically?

How can I file a claim?

Does my tenant insurance policy cover additional expenses due to mass evacuation?

Managing Your Payments on Customer Portal

When Will I Be Charged for My Tenant Insurance Policy?

Is it possible to get a Tenant Insurance policy for less than 12 months?