Accessing the tenant insurance customer portal through APOLLO Insurance is an easy and straightforward process. As long as you have an active policy with us, just click here. You’ll be asked to log in using your email address.

From our customer portal, you can access all your details, including payment information, coverage details, and policy documents. Here’s a breakdown of the many things you can do from our portal:

It’s crucial to make payments on time to avoid lapses in coverage. If you miss a payment deadline, your policy could be cancelled, and you may not have coverage when you need it. We provide multiple payment options, including automatic payments or scheduled payment reminders, to ensure your policy stays up-to-date. We accept Visa, Mastercard, American Express, and even Google Pay.

Related Read: At What Point Will I Be Charged for My Tenant Insurance Policy?

If your payment information changes, it’s important to update it with us as soon as possible to avoid any missed payments. By keeping your payment information up-to-date, you can ensure hassle-free transactions that can save you time and avoid any penalties or charges.

You have access to your policy details and payment schedule online. This can be useful for tracking your premiums and keeping track of payment dates for budgeting purposes.

If you move, change your phone number, or email address, make sure to update your contact information with your insurance provider. This means you’ll be sure to receive important policy-related updates from your provider, including renewal notices and changes to your policy.

It’s helpful to know when your policy is set to expire in case you plan on making changes to your renewal. We’ll make your upcoming renewal details available to you 30 days in advance. But don't worry, you can increase or decrease coverages at any time during your policy term.