Our user-friendly customer portal empowers you with the tools and information needed to effortlessly stay on top of your billing responsibilities. With our portal, you can ensure that your account remains up to date, eliminating any concerns about late payments or missed invoices.
Head on over to the portal and on the navigation select "Payment" Discover the convenience of real-time access to your billing history, payment options, and personalized account insights, all in one place, making account management a breeze. Here are 3 Key billing highlights:
Important considerations when choosing your payment method include compatibility and specific requirements for debit cards, such as having a card number, expiry date, and security code. Cards like PC Money Cards or Manulife One Cards might not be supported due to compatibility issues. It's recommended to check with your card issuer if you encounter issues.
1. Update your payment information for seamless transactions
If your payment information changes, it’s important to update it with us as soon as possible to avoid any missed payments. By keeping your payment information up-to-date, you can ensure hassle-free transactions that can save you time and avoid any penalties or charges.
2. View your policy details and payment schedule for added convenience
You have access to your policy details and payment schedule online. This can be useful for tracking your premiums and keeping track of payment dates for budgeting purposes.
Additionally, for policies set to auto-renew, payments will be automatically deducted using the credit card on file. Ensure the card details are current to avoid payment failures.
3. Keep your policy up-to-date by making overdue payments
It’s crucial to make payments on time to avoid lapses in coverage. If you miss a payment deadline, your policy could be cancelled, and you may not have coverage when you need it. We provide multiple payment options, including automatic payments or scheduled payment reminders, to ensure your policy stays up-to-date. We accept Visa, Mastercard, American Express, and even Google Pay.
For policies renewing today, payments are processed automatically at any time during the day. Although the precise time cannot be guaranteed, rest assured that the transaction will be completed within the day.
Need Further Assistance? We're Here to Help
Should you require additional support or have any questions, reach out through our Contact Us page here.
We're here to ensure that your insurance experience is as smooth and convenient as possible.